Terms of Use (General Terms and Conditions)

1. The provider and the subject of the terms

These General Terms and Conditions (hereinafter: the GTC) govern the conditions of use of the screen-free family storytelling and audio management service provided on the Android, iOS and web interfaces of Mesegép (hereinafter: the Service) between the Provider and the user (hereinafter: the User).

The Service is currently available free of charge, within a closed test programme. The Hungarian-language version of the GTC is authoritative.

2. Conclusion of the contract; user declaration

The contract between the User and the Provider is concluded upon registration, or upon actual use of the Service, by accepting the GTC. The contract is a contract concluded by electronic means falling under Act V of 2013 on the Civil Code (the Civil Code) and Act CVIII of 2001 on electronic commerce services (the E-commerce Act). The concluded contract does not qualify as a written contract, the Provider does not file it, it is not subsequently accessible, and the Provider has not subjected itself to any code of conduct.

3. The Service and expectations of the User

The Service is a family story and audio management service made for adult users. The account owner is responsible for the lawful use of the household, the devices, the uploads and the public publications. The User declares that they are of legal age and have legal capacity.

4. Content and rights; usage licence

4.1. The User's warranty

The User may only upload, share or publish audio, images, titles, stories, music or other content to which they hold all the necessary rights and permissions. For content involving a child, obtaining the necessary guardian consent is also the responsibility of the adult User. The User warrants the existence of these rights and undertakes to indemnify the Provider against any claims raised against the Provider by third parties in this regard.

4.2. Household usage licence

By uploading or importing for household use, the User grants the Provider a non-exclusive, royalty-free licence to receive, store, transcode, analyse the media and related metadata and deliver them to the User's household and devices, to the extent necessary to provide the Service.

4.3. Public catalogue and usage licence

By publishing to the public catalogue, the User grants the Provider a non-exclusive, royalty-free licence to distribute the content, its metadata and the media copies produced to other Mesegép users. In addition, the User grants the other users a royalty-free right to create personal derivative works (for example subtitles, translations or summaries) from the content for their own accessibility needs.

These usage licences are limited in scope to the operation of the Service and the purposes above, and do not affect the survival of the User's copyright and related rights. By deleting the content or withdrawing the publication, the licence terminates for the future, within the framework of section 4.4 and the retention periods.

4.4. Moderation

Content submitted to the public catalogue may become visible immediately after publication, then undergo subsequent moderation. The Provider is entitled to remove or hide unlawful, offensive, dangerous or infringing content. The detailed rules of moderation are contained in the Community Guidelines.

5. The Provider's intermediary role and liability

In respect of the public catalogue, the Provider mediates user content as a hosting service provider within the meaning of Section 2(lc) of the E-commerce Act and Regulation (EU) 2022/2065 on digital services (the DSA). The Provider does not review content uploaded by users in advance and is not liable for it under the conditions of Sections 7–12 of the E-commerce Act and Article 6 of the DSA; upon obtaining knowledge, it takes action to remove or disable access to unlawful content within the framework of the notice-and-takedown procedure (see the Copyright Notices and Community Guidelines documents).

6. Third-party services and integrations

Certain functions of the Service rely on third-party services, public sharing links, platforms and infrastructure providers – for example the systems of Google, Microsoft, Dropbox, the app stores, email providers and other providers – which the Provider uses to access, manage, download, store or process content.

These third-party systems are not controlled by the Provider. The User acknowledges that these providers may at any time change their systems, access rules, APIs, policies, prices, availability or technical operation, and that such changes – even if their occurrence is unlikely – may prevent Mesegép from maintaining the current functionality in all respects, or from continuing to operate a given integration in unchanged form. The Provider is not liable for any loss of functionality resulting from such changes outside the Provider's sphere of interest.

7. Intellectual property

The Service, its software, appearance and the Mesegép mark are the intellectual property of the Provider or its licensors. The User receives a non-exclusive, non-transferable licence necessary for the intended use of the Service; any exploitation beyond this requires the prior written consent of the Provider. The rights in the content uploaded by the User belong to the User (or the rightholder), alongside the licences under section 4.

8. Limitation of liability

Within the closed test programme, the Service is provided “as is”, without any guarantee of availability. The Provider does not warrant the uninterrupted or error-free operation of the Service. The Provider's liability is limited to the scope mandatorily prescribed by law under the Civil Code; the Provider does not exclude or limit its liability for breaches of contract committed intentionally, or causing damage to human life, physical integrity or health. In view of the free-of-charge nature of the service, the Provider is not liable for any further, indirect or consequential damages – to the extent permitted by law.

9. Termination of the contract; account deletion

The User may terminate the contract at any time, without justification, by deleting the account; its procedure and consequences are described in the Account Deletion Guide. The Provider may terminate the contract, or suspend or restrict access, if the User materially breaches the GTC or the law, in particular in the case of infringing content or content endangering the safety of children.

10. Complaint handling, disputes, governing law and jurisdiction

General support: support@mesegep.hu. Legal questions: legal@mesegep.hu. Copyright notices: copyright@mesegep.hu. Urgent safety matters: safety@mesegep.hu.

These GTC and the use of the Service are governed by Hungarian law. The parties will resolve disputes primarily by negotiation. If the User is a consumer within the meaning of Section 8:1(1) point 3 of the Civil Code, they may turn with their complaint to the competent conciliation board and may use the European Commission's online dispute resolution (ODR) platform (https://ec.europa.eu/consumers/odr). Hungarian courts have jurisdiction over litigation, in accordance with the general rules of competence and venue; in the case of a consumer dispute, the jurisdiction of the court of the consumer's place of residence is also established.

11. Amendment of the GTC

The Provider may amend the GTC if the Service, the legal environment or app store requirements change. The Provider will inform the User of material amendments in the application or by email. The text in force at any given time is available at https://mesegep.hu/terms/. Use after the entry into force of the amendment qualifies as acceptance of the amended GTC.